In Work Support Service

Our In-Work Support Service provides free and confidential support for employed or self-employed people who are on or at risk of sickness absence as a result of a mild to moderate health condition, with the aim of facilitating an early return to work. The service is available to people who live or work in Conwy, Denbighshire, Gwynedd or Anglesey. It is aimed at employees of small to medium sized businesses, who may not otherwise have access to occupational health support.

Empathetic face-to-face support
Information about services that can help
Rapid access to appropriate therapies, including talking therapies and physiotherapy
Group sessions to support recovery
Information about other services that can help
Employer liaison

You can refer yourself to the service via telephone or email, or referrals can also be made by your GP or employer with your consent. Following referral, one of our case coordinators will contact you to arrange an initial face to face meeting, at which they will find out more about your needs and develop an appropriate support plan.

Over 85% of our clients report that their health condition has improved as a result of their contact with our service.

To find out more, or to book an appointment

call us on 01745 336442 or

email us at:

The service is excellent. From start to finish I was seen very quickly. The treatment helped me stay in work.

The service I received has been excellent. I have a new understanding of how to deal with certain situations at work which were getting me down

Handy to have. It stopped me going on the sick. It was beneficial to me. I feel like a new man.

So happy that I found you. Problem is fixed and am back to normal work activity. Have already pointed friends in your direction.

In-Work Support is part-funded by the European Social Fund through the Welsh Government.

In Work Support builds on the success of our ‘Fit for Work Service’, which we established in 2010 as part of a UK-wide DWP pilot, and continued with European Social Funding. From 2010 to 2014 Fit for Work North Wales supported 2439 employees who were at risk of long-term sickness absence as a result of a health condition. In 2015 the service was one of 17 finalists in the European Union’s RegioStars Awards, which honour Europe’s most inspirational and innovative regional projects.